Shipping policy

Thank You for Choosing Us!

At TOKYOBEAUTY, we’re committed to bringing you premium, authentic Japanese products at the best possible prices. To make this happen, we source directly from Japan and strategically ship through our fulfillment networks to help reduce unnecessary middleman costs and pass those savings straight on to you.

Shipping Times

We understand that waiting for your order can be a bit exciting (and a little nerve-wracking too!). That’s why we’re transparent about our shipping times so you know exactly what to expect:

  • United States: Estimated delivery time: 7-15 business days (Please note: Business days do not include weekends or holidays).

  • International: Estimated delivery time: 9-18 business days (Depending on the destination country and customs processing).

Why Our Shipping Takes Time

Since our featured products are shipped directly from Japan, our logistics strategy is designed to keep costs low so we can offer you the best deals on genuine items. This means we consolidate shipments and work with trusted global carriers (like DHL, FedEx, and Japan Post) to make sure your order arrives safe and sound.

By keeping our operations efficient and cost-effective, we're able to provide you with exclusive products at unbeatable prices, while still maintaining reliable delivery.

Order Processing Time

Once your order is placed, it takes 1-3 business days to process, pack, and ship out from the warehouse. You'll receive a confirmation email with tracking information as soon as your order is on its way.

Tracking Your Order

We know how exciting it is to track your package! As soon as your order is shipped, we’ll send you a tracking link so you can follow its journey right to your door.

Why Shipping Might Take Longer

In some rare cases, external factors like customs processing, extreme weather conditions, or global disruptions may cause slight delays. We truly appreciate your patience and understanding during these times.

Your Satisfaction Is Our Priority

Our goal is to make your shopping experience as enjoyable as possible. If you have any questions about your order, feel free to reach out to our friendly support team at [fujisan.trading.jp@gmail.com].

Thank you for being part of the [TOKYOBEAUTY.COM] family. Your support means the world to us!

Warm wishes, The [TOKYOBEAUTY] Team.